Products, "the three bags" and the processing of user input
SHENZHEN JINZHOU PRECISION TECHNOLOGY CORP production of the companys products, "three bags of" service. Secretary : I am indeed in the case Baotui shifting product quality, technical support of my clients.
Baotui shifting : Secretary of the transport process, I use the event as well as the quality of clients (or the use of sub-standard products parameters such as product defects). I will be responsible for the free exchange goods to customers; on the quality of my product and if serious problems, I will of consumers for their clients. Division I product quality due to the economic losses caused by customers. compensation to clients of my consultations with clients all or part of the loss
Secretary : I provide technical support packages to provide technical support for the use of products, any of my clients need to provide technical support, within 24 hours of my commitment to find solutions
On the advice of my customers are strict procedures document, as follows :
We are dealing with the user input processing is a closed cycle Central. I have the staff to user feedback received after the first report on the views of users of the Marketing Department in charge of the House. Marketing Department in charge of the House will then classify user input, is the quality of advice I will be the Secretary-related quality engineer for the Department for follow-up action. I belong to technical advice from the Secretary for the Ministry of related technical support engineer for follow-up treatment. Finally the relevant departments to follow up the outcome of the summary of the views of users of Marketing Department in charge of the House, This House will be in charge of the follow-on user feedback to the user views of the staff, If users are not satisfied with the current handling of the situation, we will follow the advice of users, and feedback to the case of user satisfaction, then, the views of users of the current cycle of the Closed Loop closed proceeding.